Consent: The customer must expressly consent to the use of their data to contact them. This consent can be revoked at any time.
Purpose limitation: Customer data may only be used to contact the customer for the agreed purpose.
Data security: Customer data must be stored securely and protected against unauthorized access.
Confidentiality: Customer data may not be passed on to third parties unless the customer has expressly consented or there is a legal obligation to pass it on.
Transparency: Customers must be informed about the use of their data. This also includes information on how to make contact.
Rights of the customer: The customer has the right to obtain information about the use of their data and to have it corrected or deleted.
Contract data processing: If the customer data is processed by a service provider, a contract data processing agreement must be concluded.
Legal regulations: The use of customer data must comply with the applicable legal regulations, in particular data protection law.
Responsibility: The person responsible for the use of customer data must be named and contactable.
Amendments: The customer must be notified in good time of any changes to these terms of use. The customer has the right to object to these changes.